1. Observe and protect
Document symptoms, limit further damage where it is safe to do so, and collect relevant history.
2. Evaluate the house and site
Roof runoff, grading, hydrostatic pressure, wall cracks, floor joints, drainage, and interior humidity can create similar symptoms with different solutions.
3. Define a written scope
Clarify preparation, protection, materials, access, permits, testing, cleanup, finish restoration, exclusions, and change-order rules.
4. Compare providers
Verify credentials and compare the reasoning and boundaries behind each proposal—not only the total.
5. Inspect closeout
Confirm testing, cleanup, documentation, warranties, and remaining maintenance responsibilities.